Businesses operating across multiple Indian states may maintain separate GSTINs and separate Refrens businesses for each state.

With Business Mapping, you can connect multiple Refrens businesses to one Shopify store and automatically route each order based on the customer’s shipping state.

How It Works

You can:

• Select a default Refrens business
• Map individual Indian states to specific Refrens businesses
• Connect additional Refrens businesses to the same Shopify store
• Automatically create invoices in the business mapped to the shipping state
• Keep payments, refunds, cancellations, and credit notes linked to the same business as the original invoice

Orders with no shipping address, an unmapped state, or a non-India address are routed to the default business.

How to Set Up Business Mapping

1. Open the Refrens app in Shopify.
2. Go to Configurations.
3. Open the Business Mapping section.
4. Select the Default Business.
5. Add state-wise mapping rules.

For example:
Delhi → Delhi Business
Haryana → Haryana Business

6. Save the configuration.

How to Connect Another Refrens Business

While selecting a business from the dropdown:

1. Click Connect a new Refrens account.
2. Enter the business URL Key, App ID, and App Secret.
3. Submit the details.

Once connected, the business will become available in the mapping dropdown.

What Happens After an Order Is Created?

Refrens checks the customer’s shipping state and creates the invoice in the mapped business.

The selected business is then stored against the order. Any later payment, refund, cancellation, or credit note is recorded in that same business, even if you change the mapping afterwards.

Important Points

• A default business is required.
• State-wise mapping is optional.
• Only connected Refrens businesses can be selected.
• Unmapped and non-India orders use the default business.
• Existing stores using only one business will continue working as before.

That’s it!

Shopify orders will now be routed automatically to the specific Refrens business based on the customer’s shipping state.

Updated on: 23/07/2026