How to send emails from your own Email Address? (Gmail/Outlook/Custom Domain - SMTP)
By default, all your emails are sent from the System email (i.e., refrens.com domain). However, we highly recommend sending emails from your personal or work email address instead. When recipients see a familiar email address or domain, they are more likely to trust the message and engage with it.
Let's see how you can connect your personal/work email with Refrens.
In this article, we will learn:
1. Connecting Your Email
2. Adding More Emails
3. Removing an Email
4. Sending Invoices, Quotations, etc. From Your Own Email
Go to Business Settings > Email Configurations > Connect to Gmail/Outlook/SMTP:**
Click Connect to Gmail If you want to connect your Gmail or Google Workspace account,
Click Connect to Outlook if you want to connect your Outlook account. As Outlook supports a variety of domains, you can connect your Hotmail, Live, iCloud, Yahoo, and other email addresses with Outlook, and use them to send emails from Refrens.
Click Custom SMTP if you want to connect an email account that uses SMTP (Simple Mail Transfer Protocol). This option is ideal for users who have custom email domains or those who prefer to use a specific email service that supports SMTP. By selecting this option, you will need to provide your SMTP server details, including the server address, port number, and your email credentials, to successfully connect your email account to Refrens.
Let's see how you can connect a Gmail or Google Workspace account. The same process is followed for connecting Outlook as well:
When you click on " Connect to Gmail", you will see the following pop-up form:
Here, select the email address you want to connect.
Click " Continue" and you are good to go!
You can now start sending emails directly from your own email address!
Similarly, you can connect your Outlook account as well.
When you click on "Custom SMTP", you will see the following pop-up:
As you see above, you will need to provide your SMTP server details, including the server address, port number, and your email credentials, to successfully connect your email account to Refrens.
Here are some sample Email Providers, SMTP Hosts, and Ports:
Note that these are just sample values. Read documentation of your email provider for an error-free integration (Documentation for Zoho Mail, Outlook, Yahoo, GoDaddy, Hostinger).
In case you want to connect other email IDs with Refrens, you can do that from "Add More"
Go to Options > Remove to disconnect & remove your email from Refrens.
Tip: Ensure you have enabled "Use default Refrens domain in case an active connection fails" to ensure that your emails are always sent without any failure.
While sending emails, you will see your email ID in the Sender's Email field. In case you have added more emails, you can view & select one from the dropdown as shown below:
That's it! Click here to connect your email now!>
Let's see how you can connect your personal/work email with Refrens.
In this article, we will learn:
1. Connecting Your Email
2. Adding More Emails
3. Removing an Email
4. Sending Invoices, Quotations, etc. From Your Own Email
Connecting Your Email
Go to Business Settings > Email Configurations > Connect to Gmail/Outlook/SMTP:**
Click Connect to Gmail If you want to connect your Gmail or Google Workspace account,
Click Connect to Outlook if you want to connect your Outlook account. As Outlook supports a variety of domains, you can connect your Hotmail, Live, iCloud, Yahoo, and other email addresses with Outlook, and use them to send emails from Refrens.
Click Custom SMTP if you want to connect an email account that uses SMTP (Simple Mail Transfer Protocol). This option is ideal for users who have custom email domains or those who prefer to use a specific email service that supports SMTP. By selecting this option, you will need to provide your SMTP server details, including the server address, port number, and your email credentials, to successfully connect your email account to Refrens.
1.1) Connecting Gmail/Outlook
Let's see how you can connect a Gmail or Google Workspace account. The same process is followed for connecting Outlook as well:
When you click on " Connect to Gmail", you will see the following pop-up form:
Here, select the email address you want to connect.
Click " Continue" and you are good to go!
You can now start sending emails directly from your own email address!
Similarly, you can connect your Outlook account as well.
1.2) Connecting Custom Emails via SMTP
When you click on "Custom SMTP", you will see the following pop-up:
As you see above, you will need to provide your SMTP server details, including the server address, port number, and your email credentials, to successfully connect your email account to Refrens.
Here are some sample Email Providers, SMTP Hosts, and Ports:
Note that these are just sample values. Read documentation of your email provider for an error-free integration (Documentation for Zoho Mail, Outlook, Yahoo, GoDaddy, Hostinger).
Adding More Emails
In case you want to connect other email IDs with Refrens, you can do that from "Add More"
Removing an Email
Go to Options > Remove to disconnect & remove your email from Refrens.
Tip: Ensure you have enabled "Use default Refrens domain in case an active connection fails" to ensure that your emails are always sent without any failure.
Sending Invoices, Quotations, etc. From Your Own Email
While sending emails, you will see your email ID in the Sender's Email field. In case you have added more emails, you can view & select one from the dropdown as shown below:
That's it! Click here to connect your email now!>
Updated on: 30/04/2025
Thank you!