How to Delete Paid Invoices?

Follow the steps below to delete a paid invoice from your Refrens business account.

Step 1: Remove the Payment Record(s)

Open the paid invoice.
On the Invoice Preview page, scroll to the bottom and go to Invoice Payment Records section.
Within the Invoice Payment Records section, scroll right until you see the More option.
Click More → Remove Payment.

Note: If there are multiple payments recorded against the invoice, remove them one by one using the "More" option under the Invoice Payment Records section.

Step 2: Delete the Invoice

Once all payments are removed, the invoice status will automatically change from Paid to Unpaid.
Click the More option on the invoice, then select Delete Invoice.

That’s it!

The paid invoice and all related payment records have been successfully removed from your Refrens business account.

In case you need further assistance, reach out to us on live chat support or drop an email at care@refrens.com.

Updated on: 12/03/2026

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