How to cancel an E-invoice? (India)
To cancel an e-invoice, go to the Document Preview page > More > Click "Cancel E-invoice":
You will see the following pop-up:

Just select the cancellation reason, add remarks, and click "Cancel E-invoice".
That's it! your e-invoice has been successfully canceled. You will see that the E-invoice status has been changed to Cancelled under Invoice Summary > E-invoice & EWB Details

If you still have questions, reach out to us at care@refrens.com OR drop a message on live chat support for quick assistance!

You will see the following pop-up:

Just select the cancellation reason, add remarks, and click "Cancel E-invoice".
That's it! your e-invoice has been successfully canceled. You will see that the E-invoice status has been changed to Cancelled under Invoice Summary > E-invoice & EWB Details

If you still have questions, reach out to us at care@refrens.com OR drop a message on live chat support for quick assistance!
Updated on: 22/03/2025
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