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# How to Re-sync Individual Documents in case of Sync Failures in Ledgers/Reports?

When syncing documents to ledger entries or reports, most documents sync automatically without issues. 

However, in rare cases, a document may fail to sync. 

If this happens, you can manually re-sync the document by following these steps:

# Steps to Re-sync a Document

**Navigate to the "More" Options**: In the top-right corner of the document view page, click on the **"More"** button:

![](https://storage.crisp.chat/users/helpdesk/website/-/a/b/8/8/ab884d8153100800/group-12_iqmbx8.png =800x195)
**Select "Re-sync Invoice"**: From the dropdown menu, select the **"Re-sync Invoice"** option:

![](https://storage.crisp.chat/users/helpdesk/website/-/a/b/8/8/ab884d8153100800/group-13_nhjsdw.png =700x336)

This will trigger the system to sync the document across all related ledger and report entries.

# How to Verify the Sync

On the document priew page, **Go to the "View Journal" section. **If you can see the journal entries here, it means the sync was successfull:

![](https://storage.crisp.chat/users/helpdesk/website/-/a/b/8/8/ab884d8153100800/screenshot-www-refrens-com-202_1edmim6.png =600x380)

That's it!

In case you still have questions, reach out to us at [__care@refrens.com__](mailto:care@refrens.com) or contact us via live chat support for quicker assistance.